Frequently Asked Questions
Everything you need to know about Inlumino Heart Ink apparel.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days. International shipping varies by location but generally takes 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How should I care for my Inlumino Heart Ink garments?
To preserve the quality of the fabric and ink, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally fits true to size, but we recommend measuring a favorite garment at home to compare.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics wherever possible to ensure your fashion footprint is a positive one.
Can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.